Critical friends on rebuilding trust – podcast

This podcast series is a place for critical reflection. We invite change makers in business, civil society, policy and academia to the Cambridge Centre for Social Innovation to talk about their work, their ideas and their motivation to strive towards to a more just and sustainable world.

Critical friends

As good intentions alone are not enough to make a positive impact, we need ‘critical friends’ – to speak in the words of the Centre’s co-director Dr Neil Stott – to provide each other with support and feedback. Therefore, we connect theory and practice in this podcast series, dig deeper for intellectual curiosity and professional betterment, and challenge each other’s viewpoints and ideas.

Rebuilding trust

The Edelman’s Trust Barometer measures the trust of the public in government, NGO’s, business, government and media. In 2017, the barometer measured a broad decline in trust in these institutions, something that hadn’t been measured seen since Edelman began tracking trust in 2012. Not much has changed since then, as the barometer revealed at the beginning of 2018 ‘a world in a state of seemingly stagnant distrust’.

In this edition, Social Innovation Fellow Noa Gafni discusses her ideas about rebuilding trust in society with social innovation consultant Saar Francken, who graduated from the Centre in 2018. Why is trust in institutions declining? How does this impact society and what can we do about it? These are a couple of the questions discussed during the conversation.

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About Noa Gafni

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Noa is a Social Innovation Fellow at Cambridge Judge Business School and the Founder and CEO of Trust Collab, a platform focused on rebuilding trust in society. She has 15 years of work experience at the intersection between people and technology, working with online communities in support of social change initiatives. She is currently writing a book on the topic of rebuilding trust. Noa is also a regular contributor to the Harvard Business Review, Huffington Post and New York Times. Read Noa’s blog post on rebuilding trust in business and technology here.

About Saar Francken

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Saar works on and studies bottom-up approaches to social issues. Saar’s expertise is connecting multiple stakeholder perspectives in complex social systems to find new solutions. She has ten years of experience delivering social innovation as social entrepreneur and consultant. Her clients include governments, commercial banks, social housing associations and nonprofit organisations. In 2018, she graduated with distinction from the Masters programme at the Cambridge Centre for Social Innovation.